Call08005677839

sales@trimtraders.co.uk
Your Language : English

Welcome to Trimtraders...

0 item(s)
0
You have no items in your shopping cart.

0

Delivery Information

 

PRICES FOR UK MAINLAND DELIVERIES ARE AS FOLLOWS (Trims only):

  • Up to £100 ex VAT £9.95 

  • Up to £300 ex VAT £6.95 

  • Over £300 FREE 

  • Scottish Highlands, Channel/Offshore Islands & Northern Ireland £27.95 for orders under £300.

  • Orders for multiple bags of adhesive or grout will be delivered on a pallet, prices depend on the delivery address and start from £39.
All orders are usually dispatched the same day for items currently held in stock, providing we receive your order before 3pm UK time Monday to Friday with the exception of English public holidays. We will usually dispatch orders received after 3pm on the same day, but if this is not possible, they will be dispatched the next working day.Customers in the Highlands of Scotland may find that their deliveries take one extra working day to arrive. Note that cross-border shipments are subject to opening and inspection by customs authorities. 

All goods require a signature and will need to be signed for on delivery. Deliveries made by TNT & Parcelforce Couriers are between the hours of 9am and 6pm. It is the responsibility of the recipient to ensure that someone is available for delivery on the day. If the delivery is attempted, and fails, the courier will leave a card and you will be required to contact them to arrange a redelivery or collection from your local depot.If no attempt is made to contact the courier or collect your parcel, it will be returned to us, and a redelivery cost equal to the original will need to be paid for by the customer (a minimum charge of £9.95 applies).PLEASE CONTACT US WITHIN 24HRS OF YOUR EXPECTED DELIVERY IF YOU HAVE NOT RECEIVED YOUR ITEMS OR A CARD SO WE CAN FOLLOW THIS UP ON YOUR BEHALF. If the goods are no longer required, then a 15% handling fee will be charged, and your money will be refunded on successful return of the items. The return of the items and its insurance is the responsibility of the customer. Both ourselves and our suppliers only hold small quantities of Stainless Steel and Brass trims due to the fluctuation in market prices, and therefore you may need to wait longer if we have to order these trims, or our suppliers have to order them from their warehouses abroad. Rarely, if this happens your order may be delayed for up to 10 days in some cases, but we will notify you if this is the case.

Important :WHEN SIGNING FOR DELIVERIES, YOU ARE SIGNING TO SAY THAT YOU  HAVE RECEIVED THEM IN GOOD CONDITION. IF YOU SIGN AND THEN  FIND SOMETHING IS DAMAGED, THERE IS NOTHING WE CAN DO AND WE CANNOT ISSUE A CLAIM AGAINST OUR COURIERS AND NO REFUNDS CAN BE MADE, SO PLEASE CHECK YOUR  DELIVERY THOROUGHLY. 

Please Note: Our carriers offer an excellent service with the majority of parcels being delivered the next working day, However in some circumstances this can take longer due to traffic conditions, adverse weather, vehicle breakdowns and busy periods such as Christmas and Bank holidays. If you do not receive your parcel within 24 hours then please call us on (0800) 5677839 and we can help track your delivery.




© 2017 Trimtraders Limited. All Rights Reserved.