Delivery Schedule
All orders are usually dispatched the same day for all items currently held in stock, providing we receive your order before 1pm UK time Monday to Friday with the exception of English public holidays. Rarely, if we are awaiting stock your goods may be delayed for longer than this period. This only happens in exceptionally busy times and is not the normal procedure, but please allow up to 5 working days for delivery. We will try to dispatch orders received after 1pm on the same day, but if that is not possible, they will be dispatched the next working day.All goods that require a signature for proof of postage will need to be signed for on delivery, and it is the responsibility of the recipient to ensure that someone is available for delivery on the day. If the delivery is attempted, and fails, a redelivery will be scheduled automatically.If after a third attempted delivery the item is still not delivered or collected, it will be returned to us, and a redelivery cost will need to be paid for by the customer. This is the charge that our couriers charge us for redelivery, and we therefore pas this onto you to keep our cost down. If the goods are not required , then a 15% handling fee will be charged , and your money will be refunded on successful return of the items. The return of the items and its insurance is the responsibility of the customer. Customers in the Highlands of Scotland may find that their deliveries take one extra working day to arrive. Note that cross-border shipments are subject to opening and inspection by customs authorities.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Liability
We shall not be liable to you for any losses including loss of profits (whether direct or indirect) revenue, goodwill, or incidental, or consequential loss that you may suffer as a result of the purchase of goods from us. Any other liability shall be limited to the price paid for the goods. We do not exclude our liabilty for fraud or for death or personal injury.
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